WHEN WILL ENROLLMENT ON THE 'MARKETING TOOLBOX' OR '60 DAY NOVEL' COURSE BEGIN?
Enrollment opens one time a year. Sign up to be alerted when the next enrollment period opens by clicking here.
CAN YOU SNEAK ME INTO A CLASS THAT IS NOT CURRENTLY ENROLLING?
New students can only register during enrollment periods. It's not possible to add a single student because of the way classes progress through the materials.
HOW CAN I UPDATE MY CREDIT CARD INFO FOR MY COURSE?
- After logging in, click on the Member Avatar in the top right corner of the page.
- Then, select Settings from the dropdown.
- Click Billing Info in the top right corner of the page.
… next to your card information.
- Select Replace.
- Complete the replace card prompt.
- Then, click Update to apply and keep your changes
*Note: The Billing Info tab will not display if you were granted the Course or if you purchased your Course with PayPal. If you paid via PayPal, you will need to manage your subscription from your PayPal account.
WHERE CAN I FIND THE BETA FEEDBACK FORM?
It is on the most recent training video.
HOW CAN I GET A REFUND?
Our refund & cancelation policies can be found here.
WHEN ARE NEW WRITING ESCAPE WORKSHOPS COMING?
Due to COVID-19, there are no writing workshops for 2022.
WHERE IS INFO ON TROUBLESHOOTING LESSONS & VIDEOS? (aka MY VIDEO WON'T PLAY PROPERLY, CAN'T LOG-IN, ETC.)
Head over here to our troubleshooting section with step-by-step help for addressing this issue.